SilviaNSW reserves the right to change this Privacy Notice / Statement at anytime without notice.

Why do we collect information?
We will collect information in the process of conducting our business. That information may be obtained directly from you or through a third party who we believe has informed you that your details may be provided to us. We will only store your details if they are relevant to your conducting business with us. We do not normally obtain or store information that is deemed by the Privacy Act to be sensitive information. We store information to ensure that we can maintain contact with our customers and suppliers. This contact may be verbal, electronic or written. The reason for the contact may be to inform, request assistance or to maintain a relationship.

When do we use information?
The information we collect will only be that which is necessary for the conduct of our business and our relationship with you and your company. Information gathered by us in one instance may be used in another instance unless you expressly requested that we do not.

How do we collect information?
Normally information is collected via our website. We also collect information from other sources which you have nominated as references or public databases.

How do we store the information?
Information is held either in paper-based records or in electronic form in our databases. We take proper precautions to ensure the security of that information.

To whom do we disclose information?
We do not normally disclose your information to anyone. If we intend to do so, we will contact you before we do. We do not disclose credit card details to anyone.

What about website security?
If through a link on our website you are forwarded to another website, SilviaNSW is not responsible for the privacy practices or content of the organisation that provides the website. Our web site uses cookies which are small amounts of information sent from a web server to your computer. These cookies are used to retain login and state information. We do not use cookies to track your internet activity. Any activity while you are at our web site may be monitored for statistical purposes. For your protection the SilviaNSW website uses a SSL encrypted connection when sensitive data may be entered.

Please make sure you read and agree to all our policies before placing an order through our shop:
- Shipping & Returns
- Privacy Notice
- Conditions of Use